Practical empathy

Practical empathy.

π˜›π˜©π˜¦ 𝘴𝘬π˜ͺ𝘭𝘭 𝘰𝘧 𝘢𝘯π˜₯𝘦𝘳𝘴𝘡𝘒𝘯π˜₯π˜ͺ𝘯𝘨 𝘡𝘩𝘒𝘡 𝘱𝘦𝘰𝘱𝘭𝘦 π˜₯π˜°π˜―β€™π˜΅ 𝘬𝘯𝘰𝘸 𝘸𝘩𝘒𝘡 𝘺𝘰𝘢 𝘬𝘯𝘰𝘸, π˜₯π˜°π˜―β€™π˜΅ 𝘸𝘒𝘯𝘡 𝘸𝘩𝘒𝘡 𝘺𝘰𝘢 𝘸𝘒𝘯𝘡, π˜₯π˜°π˜―β€™π˜΅ 𝘴𝘦𝘦 𝘸𝘩𝘒𝘡 𝘺𝘰𝘢 𝘴𝘦𝘦. π˜›π˜©π˜¦π˜Ί 𝘩𝘒𝘷𝘦 𝘒 𝘯𝘰π˜ͺ𝘴𝘦 π˜ͺ𝘯 𝘡𝘩𝘦π˜ͺ𝘳 𝘩𝘦𝘒π˜₯ π˜΅π˜©π˜’π˜΅β€™π˜΄ π˜₯π˜ͺ𝘧𝘧𝘦𝘳𝘦𝘯𝘡 𝘡𝘩𝘒𝘯 𝘡𝘩𝘦 𝘯𝘰π˜ͺ𝘴𝘦 π˜ͺ𝘯 𝘺𝘰𝘢𝘳 𝘩𝘦𝘒π˜₯ 𝘒𝘯π˜₯ π˜΅π˜©π˜’π˜΅β€™π˜΄ 𝘰𝘬𝘒𝘺.

I heard Seth Godin mentioned something along these lines in a podcast. I find myself keep going back to these words.

It’s something that I wish I have understood early in my career. That would have saved me a lot of frustration when:

– a corporate exercise dragged on for years for reasons beyond my control

– fees were discounted but that did not stop emails marked with high importance and with the word β€œπ˜‚π—Ώπ—΄π—²π—»π˜β€ and deadlines specified in bold, from landing in my inbox in the early hours and Fridays

– others called for back-to-back meetings on the same day for the same project with no tangible outcome after the meetings but more minutes of meetings to be prepared

(or when the honking from vehicles stuck in heavy traffic on a rainy late afternoon in Kuala Lumpur got so loud that the lawyer on the other side of the phone commented about it when I called while I was seated several floors above ground level)

My experience is not unique. It’s all in a day’s work of a corporate lawyer.

Having practical empathy (and some self-compassion) goes a long way.

#malaysiancorporatelawyer

#lawyering

This post first appeared on Linkedin on 28 April 2022.

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